Delivery Logs
Review delivery events, failures, and channel-level message history in SendFlow.
On this page
Overview
delivery logs helps SendFlow teams keep what happened after a campaign or message entered the sending pipeline organized inside one workspace instead of scattering setup and campaign work across disconnected tools.
Use this guide as a practical operating reference for admins, staff, and campaign managers who need repeatable workflows.
What to manage
The goal is to keep the workspace readable for the whole team while making sure the data, setup, and delivery flow stay accurate.
When ownership is clear, SendFlow becomes easier to scale across audiences, templates, campaigns, and sending infrastructure.
- Review delivered, failed, bounced, or provider-level outcomes.
- Use logs to troubleshoot campaign behavior quickly.
- Keep operators aligned on where to investigate issues first.
- Use log history to explain what happened after launch.
Recommended workflow
Use a simple operating flow whenever your team is working on delivery logs.
This keeps planning, review, and execution aligned before anything goes live.
- 1Open the delivery logs for the relevant channel or campaign.
- 2Review the most recent events first.
- 3Filter for failures, bounces, or unusual responses.
- 4Compare those results with the intended route and audience.
- 5Document any issue that needs configuration or content follow-up.
Review checklist
A short review step usually prevents configuration drift, wrong audience targeting, or noisy campaign logs later.
Ask a second team member to confirm changes when the guide affects live delivery, routing, or workspace-wide assets.
- The correct campaign or route is being reviewed.
- Failures are identified clearly.
- The team knows whether the issue is content, audience, or route related.
- Important incidents are recorded for future review.
Logs are most useful when reviewed quickly
The sooner a team checks delivery events after a campaign, the easier it is to isolate audience, route, or provider issues before they spread.